SwiftProof is operated by John Akanni, trading as SwiftProof. Contact: resolvr12@gmail.com
This Privacy Policy explains how SwiftProof collects, uses, and protects personal information when you use our service at swiftproof.shop and app.swiftproof.shop. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
Account information: When you register, we collect your name, business name, and email address.
Order data: When you log an order, we collect customer names, phone numbers, delivery addresses, and order items you enter manually.
Rider and kitchen data: Names and phone numbers of riders and kitchen staff you add to orders.
Location data: GPS coordinates captured when a rider shares their live location during delivery. This data is linked to specific orders and stored as part of the delivery proof record.
Payment information: Billing is processed by Paystack. We do not store card details. We receive confirmation of payment status and your Paystack customer reference.
Usage data: We collect technical data including IP addresses, browser type, and pages visited to operate and improve the service.
We do not sell your personal data. We share data only with trusted third-party services necessary to operate SwiftProof:
All third-party processors are bound by data processing agreements and are required to protect your data.
We retain your account data for as long as your account is active. Order records and delivery proof data are retained for 24 months after the order date to support dispute resolution. You may request deletion of your data at any time by contacting us.
You have the right to:
To exercise any of these rights, contact us at resolvr12@gmail.com. We will respond within 30 days.
We use essential cookies to keep you logged in and maintain your session. We do not use tracking or advertising cookies. See our Cookie Policy for full details.
We use industry-standard security measures including encrypted data storage, HTTPS for all connections, hashed passwords, and encrypted personal data fields. No system is completely secure and we cannot guarantee absolute security, but we take all reasonable steps to protect your information.
Some of our service providers are based outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
SwiftProof is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice in the app. Continued use of SwiftProof after changes constitutes acceptance of the updated policy.
For privacy questions or to exercise your rights, contact: resolvr12@gmail.com
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.